Terms & Conditions

These are the terms and conditions of sale of Eusonic Distribution (“Eusonic Distribution” and these terms and conditions of sale: the “Conditions”). These Conditions apply to all orders placed by you with Eusonic Distribution via its webstore (www.eusonic.co) or otherwise outside a physical retail space. By placing an order, you agree to the applicability of these Conditions on the agreement between you and Eusonic Distribution.

These Conditions set out the rights and obligations of the parties that apply to your ordering of products via the webstore of Eusonic Distribution. It is therefore important that you take the time to read these Conditions carefully. Eusonic Distribution recommends storing these Conditions on your computer and/or printing them for your records.

Information about Eusonic Distribution
Eusonic Distribution is a private limited liability company incorporated in the Netherlands. The full contact information of Eusonic Distribution is as follows:

Eusonic Distribution
Keurenplein 41
Box A2040
1069 CD Amsterdam, Netherlands

E-mail: info@eusonic.co
Phone: +31 20 241 6871

Chamber of Commerce number: 63543036
VAT number: NL001442122B60

Your Details
To enable the smooth and timely execution of the agreement by Eusonic Distribution, it is important that you correctly and completely provide your name, your e-mail address and the delivery address with phone number as per the instructions. You are responsible for the accuracy of the details provided by you. You will find the full contact details of Eusonic Distribution under Article 1 of these Conditions.

Eusonic Distribution will use the details provided by you only in the manner indicated in the privacy statement, which is available on its website.

Offer and Agreement
When you buy an article via the webstore of Eusonic Distribution, you enter into an agreement with Eusonic Distribution. The agreement starts when Eusonic Distribution has sent a confirmation to the e-mail address specified by you.

An agreement arising from an offer which contains an obvious mistake and/or error, such as an unusually low price, is not binding upon Eusonic Distribution. Please contact Eusonic Distribution when you doubt the validity of an offer.

Price and Payment
The price quoted in the webstore when you place an order is the total price including all taxes.

You can pay for your order in the ways indicated in the webstore of Eusonic Distribution.

Order Processing and Delivery
Eusonic Distribution aims to process and deliver your order as smoothly and quickly as possible.
Orders are shipped to the delivery address provided by you and via the means of delivery sepcified.

If the delivery address is located outside the European Union, it is possible that the country in question charges additional levies, such as import tax. Eusonic Distribution has no influence or control over such levies and can therefore not provide you with further information. You must check yourself if the ordered articles can be exported and imported to the country in question and what the costs are, before placing such an order.

Ownership of the ordered products passes to you as soon as Eusonic Distribution has received full payment.

Eusonic Distribution takes great care to ensure that products are shipped accurately and in full. Should you unexpectedly receive incomplete or damaged products, please contact Eusonic Distribution.

Right of Withdrawal
You have the right to terminate the agreement within 30 days after receipt of all the products in your order, without giving any reasons for doing so. This is the so-called cooling-off period. You can use your right to terminate the agreement by sending us the completed return form. You can also inform us in any other unambiguous way that you wish to terminate the agreement (for example by e-mail or post). More information about return options can be found on our website.

If you choose to terminate the agreement as far as a particular product is concerned, you are required to return this product as soon as possible, but no later than 30 days after receipt of all the products in your order, to the address of Milestone Logistics as stated in Article 1.1. The direct costs of the return shipment of the product to Eusonic Distribution are for your own account.

In case of termination within the meaning of Article 7.1, Eusonic Distribution refunds the amount paid for the product in question (including any paid delivery charges) immediately and in any case no later than fourteen days after receipt of the notice that you wish to terminate the agreement, but not before Eusonic Distribution has received the returned product in question or you are able to prove that the product has indeed been returned. If, when placing your order, you chose a different delivery method than the cheapest standard delivery used by Eusonic Distribution, we will not refund any extra costs resulting from this upon termination of the agreement.

Changes to these Conditions
If Eusonic Distribution decides to change these Conditions, it will publish the changed Conditions on its website. You are advised to check on a regular basis if the Conditions have changed. Any changes do not apply to orders that were placed before the date of change. These Conditions were last changed on October 5, 2017.

Eusonic Distribution aims to deliver the highest possible quality regarding its products and services. Should you have any complaints, you can direct them to us by phone, post or e-mail to:

Eusonic Distribution
Keurenplein 41
Box A2040
1069 CD Amsterdam, Netherlands

E-mail: info@eusonic.co
Phone: +31 20 241 6871

If you have gone through the complaint procedure, but you want your complaint referred to another authority, you can contact the Dispute Commission via the European ODR Platform: http://ec.europa.eu/consumers/odr/.

Applicable Law
Dutch law applies to these Conditions and to the agreements between you and Eusonic Distribution, with the exclusion of the Vienna Sales Convention. This choice of law shall not affect any further protection that you have based on the mandatory provisions of the law that would apply without this provision.